Reshaping Employee Experience

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Author-Sonam Jain



Everything has changed, from water-cooler conversations to brown bag lunches and happy hours, and so has the way employees perceive their workplace. The entire life is housed in 16*20 ft. rooms.

Let's look at how the year 2021 has affected the Employee Experience.

Prior to the Pandemic, whenever we started a new job, we were given a tour of the office, including our cubicle, desk, or table. We were able to meet our co-workers in a natural setting and form genuine relationships.

Everything was so simple, from celebrating birthdays to celebrating life milestones and praising people in a meeting, without audio overlapping and connectivity issues.

Since everything shifted to a virtual mode of operation, the employee experience has changed dramatically.

Few examples

Onboarding: Employee introductions, welcome sessions, and basic getting to know you rituals are all done remotely. The necessary equipment must be shipped, and other items must be set up with guided assistance, which marks the beginning of a new employee's journey in an organization

 No bifurcation of work-life balance: Working from home has had such a negative impact on work-life balance that it has resulted in employee fatigue and an inability to "divide hours of working."

Lack of in-person guidance and interaction: Because everything is virtual, it has resulted in fewer opportunities for socializing and receiving feedback from bosses.

Employee Experience has been impacted: It makes employees conscious when they give a wide-eyed view of their surroundings during the video conferencing, resulting in employee fatigue. As a result, the Employee The experience continues to suffer.

Building and maintaining workplace relationships: The formal communication the platform has shifted from meeting rooms to video-conferencing meetings, and co-workers' chit-chat has shifted from cafeterias to virtual meeting rooms, resulting in a struggle to manage workplace relationships for employees.

 

Re-Inventing Employee Experience?

1.      Hiring: Because some candidates do not have designated office space, the interviewer should be mindful and not form judgments or be biased about the candidate's background.

2.      Onboarding: All necessary equipment must be delivered on time and various introductory sessions may be held to make things easier for them.

3.      Development: Training and development should be ongoing, and even if everything is virtual, employee engagement should not be limited. A variety of activities could be carried out on a regular basis to assist them in learning and growing.

 

Future of Employee Experience

      Flexibility: It is critical to allow the employee to choose their location flexibility and schedule facility. To address their needs, the concept of customizing must be introduced. Allow the employee to make the decision.

      Recognition: Employee recognition must be prioritized because no one wants their suggestions and contributions to be overlooked. It is critical because it will be used by employees to decide whether they will be included or excluded voluntarily.

Skill-sets: Because everything is virtual and tech-savvy, it is critical that organizations prioritize keeping their employees up to date on the latest technological changes and advancements. To keep up with the pace, virtual workshops and webinars could be held. 

Author-Sonam Jain


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